Shipping & Returns

Shipping Policy

Shipping Policy:

We strive to deliver your Wild Green Store purchases in the quickest and most efficient way possible. Here’s what you need to know about our shipping policy:

  1. Shipping Locations: We currently ship to addresses within the United States. For international orders, please contact our customer service team for assistance.

  2. Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may vary.

  3. Shipping Methods: We offer standard and expedited shipping options for your convenience. Shipping costs and delivery times vary depending on the selected shipping method and your location.

  4. Order Tracking: Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the status of your shipment.

  5. Shipping Charges: Shipping charges are calculated based on the weight of your order and the shipping destination. You can view the shipping costs at checkout before completing your purchase.

Returns & Exchanges:

Your satisfaction is our priority at Wild Green Store. If you’re not completely satisfied with your purchase, we offer hassle-free returns and exchanges. Here’s our returns policy:

  1. Eligibility: To be eligible for a return or exchange, items must be unused, in their original packaging, and in the same condition as when you received them.
  2. Return Period: You may return or exchange items within 30 days of purchase.
  3. Return Process: To initiate a return or exchange, please contact our customer service team with your order details. We will provide you with a return authorization and instructions on how to proceed.
  4. Refunds: Refunds will be issued to the original payment method used for the purchase, excluding any shipping fees. Please allow 5-7 business days for the refund to reflect in your account.
  5. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.

For more information or assistance with your shipping or returns, please don’t hesitate to contact our customer service team. We’re here to help!

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